eturn & Refund Policy — VELMORA

At VELMORA, every product is made with care and designed to deliver premium quality streetwear. If you face any issue with your order, we’re here to help.

Returns

We accept returns only for:

Damaged products
Wrong item received
Manufacturing defects

To request a return, contact us within 3 days of delivery with:

Order ID
Clear photos/videos of the issue

Email us at:

velmorastore4u@gmail.com

Non-Returnable Items

We do not accept returns for:

Size issues
Change of mind
Slight color variation due to screen lighting
Used or washed products

Please check the size chart carefully before ordering.

Refunds

Once your return request is approved and verified:

Refunds are processed within 5–7 business days
Refund will be sent to the original payment method

For COD orders, refund may be processed via UPI or bank transfer.

Exchange Policy

Currently, we do not offer direct exchanges.

Cancellation Policy

Orders can only be cancelled within 12 hours of placing the order.

Contact Us

For any support or queries, contact