Shipping policy

Shipping Policy — VELMORA

At VELMORA, we aim to deliver your order safely and as quickly as possible.

Order Processing

All orders are processed within 1–3 business days after confirmation.

Once your order is shipped, you will receive a tracking update via email or SMS.

Delivery Time

Estimated delivery timelines:

  • Metro Cities: 3–6 business days

  • Other Locations: 5–9 business days

Delivery times may vary during:

  • Festivals

  • High order volume periods

  • Unexpected courier delays

Shipping Charges

  • Free shipping may be available on selected offers or minimum order values.

  • Standard shipping charges will be displayed during checkout if applicable.

Tracking Orders

After your order is shipped, tracking details will be shared with you so you can monitor your delivery status.

Incorrect Address

Please ensure your shipping address and contact details are correct while placing the order.

VELMORA is not responsible for orders delayed or lost due to incorrect address details provided by the customer.

Delayed or Lost Packages

While we work with trusted courier partners, delays can occasionally happen due to logistics issues beyond our control.

If your order is significantly delayed, please contact us and we will assist you.

Contact Us

For shipping-related support or queries:

Email: velmorastore4u@gmail.com

VELMORA — Made To Feel.